Frequently Asked Questions (FAQs)

Welcome to our FAQ section. Here you’ll find answers to the most common questions about our products, services, and processes. If you don’t find what you’re looking for, feel free to contact us directly at sales2@haodeseedtray.com.

Frequently Asked Questions (FAQs)

What materials are your seedling trays made of?

Our seedling trays are primarily made from high-quality, recyclable PET plastic, ensuring durability and environmental friendliness.

Can I customize the size and color of the trays?

Yes, we offer OEM and ODM services, allowing you to customize sizes, colors, cavity shapes, and packaging according to your requirements.

Do you provide samples before bulk orders?

Yes, sample trays can be provided for quality evaluation. Please contact us with your specific needs and shipping details.

What is your minimum order quantity (MOQ)?

Our MOQ varies by product type and customization but generally starts from 1,000 pieces. Please contact us for precise information.

How long does it take to process an order?

ypically, orders are processed within 3 to 5 business days after payment confirmation. Customized orders may require more time.

What are your main export markets?

We export to over 30 countries, including the USA, Germany, Malaysia, Chile, South Korea, and more.

How do you ensure product quality?

We have strict quality control processes during production, including material inspection, in-process checks, and final product testing to ensure consistency.

What shipping methods do you offer?

We offer sea freight, air freight, and express courier services based on your order size, destination, and urgency.

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