Shipping Policy

Last Updated: June 2025

At Haude New Material Co., Ltd., we strive to provide efficient and reliable shipping services to meet your business needs. Please read the following details regarding our logistics policies.

1. Order Processing Time

Orders are typically processed within 3–5 business days after payment confirmation.
Custom or large orders may require additional processing time, which will be communicated during order confirmation.

2. Shipping Methods

We offer international shipping via sea freight, air freight, and express courier services depending on your order size and urgency.
Shipping costs are calculated based on order weight, volume, destination, and chosen shipping method.

3. Shipping Destinations

We export to over 30 countries worldwide.
Please confirm with our sales team whether we ship to your specific location.

4. Delivery Time

Estimated delivery time varies by shipping method and destination:
- Express courier: 5–10 business days
- Air freight: 7–15 business days
- Sea freight: 20–40 business days

5. Tracking Your Order

Once your order is shipped, we will provide you with tracking information.
Please contact us if you experience any delays or issues with delivery.

6. Customs and Import Duties

Import duties, taxes, and fees are the responsibility of the buyer.
Please check your country’s customs regulations before placing an order.

7. Damages and Claims

Please inspect your shipment upon arrival.
Report any damages or missing items to us within 7 days of receipt for resolution.

8. Contact Us

For any questions regarding shipping, please contact:
Email: info@haudepro.com